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Production crews and designers depend on one another every day, yet the two departments can find themselves at odds: Was the callback caused by a poor design or a quality control issue in production? In this two-part series, learn how these CMs are breaking down barriers between the two departments. Part 1 focuses on how to create cross-functional teams to improve communication and increase engagement. Part 2 (coming in early 2021) will cover how breaking down barriers between these departments will have a positive effect on company culture.
A component manufacturer submits its bid or proposal to a customer. Rather than signing the bid, the customer issues its purchase order. In response the manufacturer issues a sales acknowledgement. Each of the forms contains terms and conditions of sale on the back. Some or all of the forms either get signed or none of them are signed. If a dispute later arises, how does it get resolved? Kent Pagel discusses best practices and answers the questions CMs have regarding this all too common battle of the forms.